"We operate on the expectation of minimal unplanned downtime and so do our customers. Anything less than this and our business is less effective, which is why we consider our partnership with Aptum fundamental to our operations."
“All our systems are bespoke as we prefer to have code that works exactly the way we want it to, I don’t necessarily need someone on the team who is an expert at configuring firewalls, networking and so forth; I’d rather outsource that service to a third-party partner that has the expertise to manage this so we can concentrate on what we do best - developing the systems.”
“WE’RE DEALING WITH TECHNOLOGY. IT’S NOT ALL PERFECT. But Aptum’s managed services team is always there to ensure that things are done well and that we are fully supported when things go wrong. Stuff happens. But I know when it does, I can count on Aptum to fix it.”
“One of the main differentiators for Cogeco Peer 1 is their attitude. They provide the high level service expected from one of the large telecoms, but without the large telecom attitude.”
“We selected Cogeco Peer 1 for its level of service that goes far beyond simply maintaining a Magento platform. The company is highly qualified, has an international presence, and maintains a human element.”
“Aptum allows us to get on with developing our platform. We no longer need to worry about the back end; we can focus exclusively on bringing new features and services to our retail customers, strengthening our relationships and building the business out.”
“We were at a point where we needed additional data center space. We understood the challenges around self-hosting and as we looked to grow our business, we asked ourselves, do we want to spend the time and effort managing infrastructure or better serving our market and customers? So, we made the decision to focus on our core competency - providing managed services and premium online backup services - and partner with a tier 1 business to provide physical hosting.”
"We needed to create an online presence that would mirror the strength of our other 400 physical stores. It needed to be a site that would be secure, efficient and reliable. Our customers can enjoy a robust shopping experience through our dynamic web design, they can check out a full shopping cart with ease and they can do all this quickly since our website is hosted on a stable and fast network backbone.”
“They showed me the options available, and gave me everything I needed and they wanted to work with small businesses like ours where we could grow with them. That was not at all standard in the industry at that point.”
“The Aptum team works closely with customers to build relationships within the community and makes a positive contribution to help grow individual enterprises."
“The website is a very strong marketing tool. Up to 50 per cent of visitors will buy tickets in advance online. But the old website was non-responsive and clunky and it was difficult to track visitors from point of visit to the checkout.”
“But then, one day, a server went down, and it took a couple of days for us to bring it back online. We realized at that point we could not suffer a major impact like that again to our business. We needed to be in a better position to meet continually rising customer demand.”
“Of all the data centers I’ve been to, Aptum’s offered the best in terms of environment, security and general facilities.”
“They feel like a small, agile company, but they also have first-class facilities and a worldwide presence. It’s a very nice combination for us.”
“When we decided to leave our previous host, we naturally turned to the few recommended Magento hosting specialists, Aptum, who we know by reputation, convinced us by its customer service approach and its reasonable prices.” Our well-considered choice was confirmed by the outstanding technical and strategic assistance that led to Gemmyo passing the “television prime time."