“I just got off the phone with Peter in your customer service department. I could not be happier with this customer service experience. I drilled him…. about 7 or 8 difficult questions. He answered them all without a problem. He even expanded…. going out of his way to help. I rate this call 12…. on a 1 to 10 scale.”
“I just got off the phone with Fernando and he was so calm and supportive - and he fixed my issue, even though I was panicking. If he was based in California, I would buy him dinner! THANKS!”