AppFollow Testimonials

"When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk."

“AppFollow Zendesk app lays out just about everything you need to know when responding to reviews. Our team finds it very helpful and we’re happy with this solution.”