"We looked at some of the other solutions around and nothing came close to what AppDynamics is already doing."
"In 2009 the average detection, handling and resolution time of a P1/2 incident was 13 hours. Since 2011, the average time for P1/2 has reduced to less than one hour. AppDynamics played a major role in achieving this and will continue to be the strategic partner of the application performance drive in Telkom."
"We engaged the AppDynamics Enablement Team and within a week we found over a dozen major defects that were affecting the performance and stability of our products. Great team, great enablement."
"With AppDynamics there has been an improvement in our ability to provide support, our ability to upgrade the system, and our ability to be more proactive. Now we’re aware of problems and can fix them before they impact the business."
"AppDynamics is perfect for anyone that 1) doesn’t have a clear picture of what’s happening in their application, or 2) has a large or distributed infrastructure."
"AppDynamics was approachable and made the entire process easy. And the value they’ve delivered to Karavel is tremendous. Our entire team loves using their solution."
"We no longer spend hours searching for root cause. Typically now it’s only minutes. It used to take us 15 hours of troubleshooting for each incident. Now it’s only 7."
"Before it would take a week or more to get the system to a usable state after an upgrade. Now it takes about two hours – we find the problem and get it fixed."
"AppDynamics plays a key role in our day-to-day operations. We basically couldn’t do without it."
"The AppDynamics solution is the one tool we needed to help us understand what is happening at a deeper level in our application, find any performance problems, and fix them before they impact users, which is absolutely critical."
"In the future we’d like to report these metrics from AppDynamics back to management, because they could help make decisions about what improvements we can make to get more customers."
"I would recommend the AppDynamics platform to any SaaS-based business, especially businesses that are predicated on a software architecture that is asynchronous in nature."
"AppDynamics has given us visibility into areas we never had visibility into before. Some issues that used to take several hours now take under 30 minutes to resolve, or a matter of seconds if we’re using Run Book Automation."
"I can already see an enormous amount of benefit here, for us and for the customer. The quicker the application is, the less time the customer service agents are on the phone, and the more money the customer saves."
"AppDynamics gives us a much better visualization of what’s going on under the hood in our applications. It shows you the difference between what you think you’re doing in the code and what’s actually being executed in the application runtime. Ultimately that’s been very helpful in helping us improve the end user experience for our students."