"Claude consistently ranks among the most advanced generative AI models available, and continues to push innovation forward with each update. The team particularly valued Claude's model family approach. The flexibility of having Sonnet and Haiku models easily available via API in Amazon Bedrock lets us optimize for latency, cost, and …

"AI handles the repetitive and often tedious aspects of customer support, freeing human agents to focus on more complex issues and providing exceptional, above-and-beyond service, similar to the early days of Monzo."