The travelers are my customers so I don't like them to be unhappy. AmTrav takes care of me so I can more easily take care of them. Everyone's happy. Everyone wins.

Easy to use. Great customer service.

You are the best group I have worked with in 20 years in the biz. Right now we are using both online and agents. I am so impressed with the level of service and have recommended you to my friends in the business world.

You guys are awesome – Best customer service every time.

Because of AmTrav, we are able to manage our travel spend more efficiently and have much greater visibility into that spend.

I wanted to let you know what a pleasure it is to work with your agents. When I get them on the phone, I feel complete confidence that whatever I need will be handled efficiently and easily. Great customer service is quite rare these days but I get it when I speak with them.

Recently I purchased a ticket through AmTrav which required a refundable return flight but I could only book the initial flight as non-refundable. I contacted customer service who spent the time and effort to get this flight booked properly. The customer service was excellent and very responsive. I did all of this through the on-line chat and it made the process extremely easy. I love using AmTrav for the ease of use and if I need help it is always right at my fingertips.

AmTrav is quick and easy. I travel for work about 10-20 times a year, and each time using AmTrav my itinerary is organized, clear, and convenienet. I have never had any issues whether it be travelling to Detroit or Mexico.

The fact you can call and know who you're talking to vs. calling and never getting the same person twice is invaluable.

When flying out of LGA I had a very difficult gate agent that was not going to issue me a boarding pass because of some detail on how the booking was changed. They demanded to see a copy of the credit card used. It is a 'ghost-card' used by our business so there actually is no physical card. The AmTrav agent I contacted actually got on the phone with the gate agent and was very patient - spoke with her for 10-20 minutes and was able to re-book the ticket to the gate agent's satisfaction, and got me onto my flight on time. I don't know what I would have done without her!

Because of AmTrav, we were able to focus on what we do which is football vs. having to worry about travel. With so many different people coming from so many different places, we aren’t sure how we would have done it without a corporate travel partner like AmTrav.

I can't begin to express how thankful we are for AmTrav! The entire staff goes above and beyond and have literally saved [me] from many fires. Thank you again!

Once I was in New York on business travel. My flight was cancelled which I didn't know until I got to the airport. I simply called the AmTrav number on my reservation email. Someone answered immediately-no wait time at all I don't remember who helped me, but they were totally great. They were empathetic and went to work searching for the next best option. She worked to search the same airline and alternatives, nearby airports, etc.. Finally we found a flight that worked. She booked the flight and sent me the details. This all took less than 5 minutes. Talk about someone to fall back on in a potentially stressful situation. The personal touch here was key for me- it was a million times better than a slow automated system.