"The work that we do changes peoples’ lives, and it requires very complex planning that used to be a big drain on resources. Cisco Unified Communications enables us to better manage our complex system of services. The result is that we are spending less time managing tasks and more time …

"Communicating among all these different programs and offices was a challenge, and rather than unifying us, the aging and dissimilar phone systems created even more distance. Our challenge was to find a communications solution that would provide a dial plan and consistent features to 1000 users at 100 different sites."