AmeriCommerce Testimonials

  • "I get teased by my coworkers whenever I gush praise over Americommerce (which is often)! I spent a long time vetting ecommerce solutions for Lolmart.com months ago, after disastrous experiences with two other vendors. After looking at at least a dozen (including a particular package that would've cost in the five figures a month), Americommerce was the only one that had everything we needed - a robust API, great remote carting, extreme product customization, PCI compliance, among other things. So I decide to take a chance, and am very happy I did! After we started our integration with them, I discovered just how good they were on the service side. I'm used to having to workaround other vendor limitations ("sorry, our product doesn't have that - we may develop it next year") if they don't have something you need, they'll work with you to develop it. Quickly. Simply put, they've been fantastic!"

  • "In the world of shopping carts and website hosting it can be nerve racking to find the right match for your company's needs. I reviewed no less than 20 shopping cart providers for our new website. They all made tall claims, but when you tested them and called the support department the truth about their customer service came out very fast. Then I found AmeriCommerce. I had direct access to the technical support staff from day one and they patiently worked though finding solutions to every one of my needs. Our website has required a dozen unique needs so far and AmeriCommerce has fulfilled every one of them without any complaint. In my experience with other service providers asking for custom development is met with sighs and attempts to convince you it can't be done. I've never heard "no" from AmeriCommerce. I expected to receive some large invoices for the work. Good development cost money and I was happy to pay them for their time. I was even more surprised when the invoices showed up and the pricing was extremely friendly. I almost don't want to tell anyone about them because I don't want the secret to get out. AmeriCommerce has been more of a business partner to us than just a vendor. They told me that this was their attitude while I was reviewing them and they have stayed true to their word. What I really like is that when you call with a need they first put on the "owner hat" and try to understand your needs from your point of view as a business owner. Once they are sure they understand what you are asking for and why they switch to the "technical hat" and figure out how to get it done. This is priceless in business relations. I've also noticed that they see when requests are useful for all their clients and those get rolled out to everyone. So essentially every customer is benefiting from the requests of all the other customers which helps to continually improve their software as a community of users all sharing the benefits. It's a great business model that I wish more companies would use.The launch of our new site has been very successful so far and we owe a decent slice of that to AmeriCommerce. So far nearly a third of our sales have come from Froogle which is a free automated upload provided by the shopping cart. The Froogle feed is only one of many and we can't wait to dive into the rest of their marketing tools. There has never been even the slightest doubt about my decision to choose AmeriCommerce. I have evidence almost daily how good that decision was. I'd also like to mention that I ran my last website using Monster Commerce for over two years. While Monster has a very good product as well there is no comparison when personal service comes into the picture. We couldn't get Monster to listen to any of our requests and there was no option to even pay for custom development. I tell anyone who is looking at the two to go with AmeriCommerce without blinking."

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