Amazon Polly Testimonials

“People in South Korea are always on the go and we wanted to provide them a way to consume the latest news without looking at their device screens. Customers have been satisfied with hearing articles voiced by Seoyeon, Amazon Polly’s Korean voice. Our advertisers also excited about an ability to modify their voice ads featured before the articles within matter of hours at a fraction of what it would have cost for hiring a voice talent.”

“Nearly half of our customer calls were about order status, and we wanted to expedite them using automation. Amazon Polly enabled us to deliver automated real-time information in a natural sounding voice and to shorten the duration of these calls by more than 40 percent. After each call, customers are asked to evaluate the experience. Today, we’re standing on the verge of 4.8 out of a total score of 5, and before we introduced Amazon Polly we were at about 3.5.”