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"With Google keywords in our industry (such as personal injury attorney) as expensive as $100 per click, any small improvement in our Cost Per Call multiplied by our call volume has saved us a TON of money."
"Always available to answer questions and guide us through the implementation of our campaigns. Pricing is very fair considering the quality of service we receive. Great way to keep track of calls and messages from the tenants."
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company's solutions, which can be deployed via the cloud or on-premises, are ideal for industries such as financial services, insurance, outsourcers, collections and utilities. Interactive Intelligence was founded in 1994 and has more than 5,000 customers worldwide. The company is among Software Magazine's 2013 Top 500 Global Software and Service Providers, and has received a Frost & Sullivan Company of the Year Award for the last four consecutive years.
Ozonetel is an industry-leading unified customer experience intelligence (CXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360ยบ view of customers across the lifecycle. 3,500+ global brands trust CXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation. For more information, please visit www.ozonetel.com
Ytel is a customer engagement platform that simplifies multi-channel communications. Integrate voice, SMS, email, and direct mail capabilities into your software, engage with customers through interactive campaigns, or drive conversational marketing.
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