"A private surveyor contracted by the land owner had proposed that an extension of 4m would ensure that both pipe lines fell within the servitude boundaries. The City were then required to verify the legality of this alteration which is where we became involved."

"Sometimes in the planning not enough emphasis is placed on these non-visible services. You can't have a clinic or a library without a road to service it. Medicines, books and personnel can't get there, the people can walk there, but that's no good if there isn't anybody to help them. …