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    Customer References131 total
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    Affecto Plc is a Finnish company organized under the laws of Republic of Finland. The shares of the company are listed on Nasdaq OMX Helsinki. Affecto creates business value for its customers by combin­ing information, technology, and insight. Affecto leverages the full data set surrounding contemporary organizations and their services range from information technologies to advanced digital busi­ness solutions.

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    4.7 / 5.0
    Customer References20 total
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    Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

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    Customer References17 total
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    Zymr is a Silicon Valley-based software engineering company that integrates state-of-the-art software paradigms, agile development culture, and global delivery centers. Zymr has generated significant returns and strategic business value for its customers through its deep expertise in relevant technologies, and its strong focus on the needs of product and solution end-users.

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