"Akia has been instrumental and a game changer as it allows us to shorten desk hours and reduce exposure risk for guests and staff during Covid while maintaining the same award-winning hospitality at the property. Additionally, Akia’s Team Chat has made it super easy for our staff to communicate with each other on the go. We are a cozy and unique property, so leveraging Team Chat has been great for us as it helps simplify our operations without adding any unneeded overhead for our teams. Akia provides a modern customer service experience, and I'm not sure how we would have gotten through Covid without it."
"Akia has been a good way to make a little more extra income on the early check-ins and late check-outs. It helped give our housekeepers a better bonus after a busy Christmas. It has also been a nice way to regain some of those commissions we pay to third parties. The way you can customize so many aspects of reservation has made our life so much easier. I can’t imagine how we’d be functioning if we had not set up this automation."