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"Lorezon was immediately engaged in the issue and very knowledgeable. After some very brief troubleshooting, he immediately opened a ticket with AT&T and escalated the issue to try to get a same-day dispatch. We received regular updates and callbacks with status and the issue was addressed and resolved in a …
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“Regina W. and Kirk V., I appreciate you and your team for a job well done. I appreciate your professionalism, knowledge and efficiency to make this a very quick turnaround. You all should be commended. I am extremely happy with you and your team in every aspect of the project! …
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"I have gone through this process three times for our 19 locations and by far Amy has been the best coordinator I have ever worked with in the telco industry. She took it to the next level for us. Amy took away all the pain of wondering what’s going on …
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"On behalf of our firm, I would like to send out a huge thank you [THANK YOU!!!!] to the whole team for all of your time and efforts on our behalf AND MORE IMPORTANTLY, thank you for a smooth and painless transition to AireSpring."
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"Dana, what a BLESSING to speak with you today, I am so appreciative of you processing the payment. You will LOVE working with Dana, a very pleasant and joyful person to work with! #danarocks."
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"Amit stayed on the call with me for over an hour to provide me a very in-depth training regarding the admin user rights, tips/tricks, and resources for CommPortal use – truly an AMAZING help. Thank you to him and his wealth of knowledge – great employee and look forward to …
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"Just a quick thank you to you, Tim and your team! I’m truly impressed already with the responsiveness, clarity and the ability to shift gears. Thanks again everyone.”
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"I was able to email AireSpring and they have rebooted for me without any question. Probably [among] the best support I’ve gotten from an internet company.”
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"Thank you, everyone! That was such a straightforward test, with VERY clear calls and no issues whatsoever placing and receiving calls. This has certainly alleviated a lot of stress on my part knowing that we are almost set for our cutover next year. Just imagine me doing cartwheels!”
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"Thank you for all your help, it was a painless switch over for us. Our phones were out for only a couple of minutes. I doubt we missed a single call! Excellent job all around."
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"I wanted to take a moment to express my sincere appreciation for the exceptional support service I recently received. Throughout our interaction, you demonstrated a remarkable level of professionalism, expertise, and dedication. The prompt and effective resolution of my issue exceeded my expectations, and I am genuinely impressed with the …
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"Amit was very patient with me. I am not the most technical person, and he explained everything that I needed to know to preform my tasks, and resolved the issue, which is going to make my workday much more productive."
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"Thank you for your quick response to correct our phone system issues. The reboot worked; we appreciate your continued support. Thank you for the excellent customer service."
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"Arpit was very responsive with the original request, followed up regularly and offered a solution outside the scope of AireSpring when it was discovered that the issue was on our end."
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"Arpit actually listened to me, checked my line, and saw the issue I was having. He spoke with me about the way our system was set up and solved my problem. His service was vast."