Air IT Testimonials

"Working with Air IT has been a great partnership; they’ve allowed us to grow the business in line with our own sales. We started working with Concise back in 2011 with approximately 30 employees, and were now around 70, which has a big pressure on our IT framework and support. Air IT have come up with solutions for each of the problems thrown at them. In terms of us as a business, Air IT recognise that we are in a niche market, and we have a very specific requirement in terms of the stress around our auction days. They recognise that this is only going to increase in the terms of frequency and in terms of the types of sales we’ll be holding. They also recognise that as a business we are constantly striving to keep one step ahead of the competition and they respond accordingly. We have a positive working relationship with Air IT and we hope to continue that in the future."

"There are many challenges with having an estate of both Mac and Windows devices, the most important is ensuring the same level of data security is implemented for both Mac and Windows devices. Air IT have been excellent in sourcing and configuring services that provide excellent data security for our Macs. The Addigy tool sourced, supplied and set up has been a great addition to our IT infrastructure, providing us with a great level of detail, control, and protection for our Mac estate. This has made our compliance with industry standards much easier. Having a service desk dedicated to Mac support has resulted in much faster turnaround times for our staff and has resulted in a boost to productivity for our staff using Macs. The Mac team provide a brilliant level of support for our Macs and has been knowledgeable, attentive, and helpful, and are always happy to work with us and our staff and willing to go the extra mile to ensure great support. I would absolutely recommend the Mac service from Air IT. After dealing with previous MSPs supporting Macs, I’ve found that the level of service offered by other MSPs leaves much to be desired. However, we consider the Mac support from Air IT to be as good as Windows support."