85 Agiloft Testimonials

"We've been looking for the right enterprise-level issue tracking system for several years. When we discovered Agiloft we were immediately attracted to their flexibility, configurability, and ease of use. We are very demanding customers because our diverse user community maintains and tracks issues on many projects with custom demands on almost every one. We have been able to tailor the user interfaces to the satisfaction of each customer group that we serve. In Agiloft I am able to create entire custom tables and linkages between those tables during my lunch hour and not only does everything just work but the data is automatically actionable because these custom tables are live, with full workflow, business rules, reports, etc. As a Software developer/architect with 30 years of experience in the contact management/CRM landscape I am generally very guarded in my vendor evaluations. In the case of Agiloft I give resounding kudos and a firm endorsement."

“With Agiloft, we are able to standardize more of what we do and able to track a contract while it’s in process. The fact that the solution can grow and change with us is very positive.”

“We had a tight timeline and a lot of pressure to get our customer support system up and running. Working with Agiloft, we met our deadline. And it was surprisingly painless.”

“The product itself is remarkably user-friendly and intuitive, making it accessible for users of all technical backgrounds. This harmonious blend of dedicated support and superior software design sets Agiloft apart as a leader in its field.”

"Whenever we've had a new requirement and asked whether Agiloft could meet it, the answer has always been 'Yes'."

“Our process takes 80% less overall effort now than it did with the old system.”

"This product has been everything we needed it to be since it was purchased."

"The goal was to move away from that loose system of controls and bad tracking, bad orders and start to use all the detail we had right there in the CLM."

“Agiloft gave us a first-class external customer support system in under two weeks. It’s so adaptable that we easily added our own internal functions for IT Helpdesk, Accounting, and HR operations, all under one service portal.”

“We wanted something that’s easily configurable by non-IT admins. Agiloft has delivered this and more throughout the engagement by being far more than a tool, but rather a vehicle for overall process improvement.”

“The system just kept allowing us to do more, modifying it to our needs, and it never said ‘Stop, you’ve gone too far.’ It allowed us be creative and now, it’s a pivotal part of our business.”

“We didn’t know we needed such a customizable piece of software until we really got into the project. Agiloft gave us everything we needed.”

“With Agiloft, we were able to automate the process of determining which contract best serves the business. Automating the contract selection process has helped us avoid a lot of problems.”

"The biggest single benefit from implementing Agiloft can be described in one word: Efficiency."

“I would absolutely recommend Agiloft. The tool works just the way I expect it to. The cost is reasonable and the service is great.”