"The way a business interacts with its social audience can make a big impact on its customer base and brand. Social CRM is about listening to what your customers are saying on social media, analyzing that data in terms of how it relates to the goals of your enterprise or small to midsize business (SMB), and then engaging with the customers in ways that, while ultimately tying into marketing and sales goals, also establish a trusted and worthwhile social brand for your company—whether that means a timely and informative tweet back to a customer's question or translating a Facebook interaction into an email exchange with a customer service or sales rep."
"Honestly I've tried a ton of CRMs and this is the best one yet. You guys have done a great job."
"Excellent support. You all are the best I have ever seen in my 30 years working in technology."
"By far Agile CRM is the best marketing automation and sales cloud based system around."
"We have had a really good experience with Agile CRM. It fits perfectly in our sales model and has been perfect with the continuous improvements and integrations from Agile’s team."
"Agile CRM is the coolest, easiest and by far the most productive CRM I've ever used. Within 20 minutes we had customized the CRM and sent out a complex outbound email campaign. We're already converting our leads. Insane!"
"I love agile free form and tags, allow you to look at this any way you want. Love the pipeline/forecasting as well. I will be actively using this, and suggesting it for my clients (business coaching) here in Montreal."
"We like Agile CRM because it's built for a combination of offline/online business, like a SaaS company that manages enterprise deals. It's full of features, but doesn't feel cluttered as they keep things clean and simple. And we love that they keep adding integrations."
"I’m really impressed with the way Agile CRM works. I LOVE the contact timeline! This is a killer feature. It means that in one place anyone on the team can see all the communications with a contact, even if an email was sent (IMAP) from outlook or web mail."
"Wish to share this Thank You gift for you Watch it Hope you like it!"
"Love you guys. I cover so much ground in IT and marketing, you are on the top 99% for response rate and usability - useful responses!"
"Agile CRM is a genius platform, and my customer service was shockingly swift."
"You guys simply blew my mind. This is the best CRM I have ever seen."
"I like Agile more and more and very happy you are adding video to your YouTube channel. Thanks for the great support!"
"Your support is fantastic. Congratulations to the team."