AFS Technologies

“It has enabled us to see spend more effectively as it highlighted spend that before was hidden and it turned out was higher then what we first thought. With insights into our data, we can see the impact of changes quickly. It helps us collaborate more effectively with retailers, we can put promotions in and see what is going against it. It has helped the claims reconciliation process and that is a net positive.”

"AFS™ Sales Agency Management is the operating system that Hatch Chile relies on every day. The Hatch Chile Store provides authentic New Mexico chile products, fresh and flame roasted Hatch Green Chile, and red and green chile powders. I use Sales Agency Management to help me manage order entry processing and invoicing as well as inventory purchasing entry and receiving. I have found these areas to be exceptionally user-friendly and the operations set up by the system have worked very well for us with our almost 200 customers for over five years. I can also maintain our customer’s bill to, ship to, pricing, and promotions information efficiently and reliably using Sales Agency Management. I’m happy to say, it is a simple task to change their profiles and keep their information current. Another significant benefit of using the Sales Agency Management system is the availability of its technical support team they are always courteous and professional while being well-trained and extremely prompt in answering any inquiries sent their way. I feel Sales Agency Management does a great job of meeting the needs of our growing company."

“We’re a regional dairy manufacturer/distributor in Colorado with retail and wholesale channels. We’re using AFS on the wholesale side to distribute our products to a growing number of retailers and food service companies, ranging from small c-stores to universities and food service companies. I think we’re currently around thirteen routes that operate four to five times per week along the Rocky Mountain Front Range. Our drivers are using Intermec CN50 handhelds with PB51 printers, which have proven to be very rugged. We’ve been using AFS to support our wholesale operation for five or six years now, and it has helped us significantly grow our business since then. A few years back we had quite a bit of turnover in some key roles that led to a lot of lost knowledge as it relates to methods and procedures for using AFS, but in the last year or so we’ve gained a lot of that back. That said, we’re now pretty self-sufficient in AFS usage, but it’s nice to know support is there when unusual scenarios arise. As we’ve discussed, one of the biggest challenges with AFS, which is true of any technology platform, is making sure it’s staffed properly. Being a very full-featured application, AFS can handle a wide range of business scenarios, but only if [our] plant, front office and back office personnel are working in unison with one another. Good teamwork [by the users], in other words, is what I’ve found to be the key to getting the most benefit from the product.”