One of the things that impressed me most, is that from the CEO down to the team members, they all participate in the decision making process.

We really appreciate the consistency of communication with Jennifer, our Customer Success Coordinator. Having one person you speak to regularly, who is accountable, reliable and able to coordinate efforts, is a real time-saver and very helpful. Advice Media specializes in personalized service. They continue to offer first-rate customer service after the contract has been established. We really appreciate that Advice Media customizes their services to the individual practice, as opposed to a “one size fits all” approach. Jennifer has been a true professional as our Customer Success Coordinator. She is friendly, approachable, and readily available. Jennifer returns phone calls and emails, and coordinates services with the Advice Media team, making sure that all the bases are covered. Advice Media has been helpful in making sure that our SEO and practice goals are well coordinated, and when a promise is made to deliver, they follow through. They offer a personalized approach, which is rare in the industry today.

Advice Media has worked with me closely to implement my vision. This has been an enjoyable affair. My [Customer Success Coordinator] has been a great partner in listening to my requests and requirements, and she has presented a can-do attitude all throughout.

A week doesn’t go by without a patient saying, ‘You have the best practice website I have ever seen.

Advice Media has been very friendly and understanding of a practice that is not familiar at all with websites or marketing via the internet. My [Customer Success Coordinator] has been terrific! She has been very responsive to our requests for website changes and telephone meeting times. She has been very patient with us and carefully explains the goals of our website and what we need to do to keep improving the site.

Michele is doing a great job being responsive to my questions and providing suggestions for improvement to the site.

Michele Conway has been a pleasure to work with during website fabrication, branding, and SEO. She has been able to explain everything to me in a concise, understandable, and prompt manner. I have received many compliments on the website, and patients find it easy to navigate. I have no previous exposure or experience with SEO, but Michele and her team have made it more accessible for me and shown me its importance. I would highly recommend a colleague to work with Michele Conway and Advice Media.

All I can say is, "Wow!" Excited! Fabulous! You guys have done a fantastic job. The [responsive site] looks awesome. I am happy to recommend Advice Media to others, just not one in my Dental Society because I really don't want the competition LOL!!! Thank you for your patience with all the edits. It's a really fabulous site! Kudos to your team.

I like that there is a point person who is overseeing our project, someone who I can reach out to right away with any questions/issues. We had several conferences before the launch of our website to review what we wanted with our website. She listened to what we wanted and instituted those changes. Our point person was also not afraid to give us advice if we were headed in the wrong direction. We like the new look of our website. We are eagerly awaiting to see the results of our search engine optimization one month after our website launch.

I LOVE your videos and they’re a huge asset to my patient counseling and help achieve a high conversion rate.

The Sight Selector software is significantly different than what we’ve seen in the market in terms of what’s available to educate patients about their visual experience after cataract surgery, primarily because it’s much more realistic. One of the challenges we had in using other software was that the animations were robotic and they didn’t seem very real. What we like about the Sight Selector, is that the images and animations are very real. It feels real and the patients can relate to it. Incorporating the Sight Selector into our practices has dramatically changed the way we converse with our patients. Years ago we used eye models, flipcharts, laminated sheets of paper…. a mish-mash of collateral materials. And it was kind of sloppy. With the Sight Selector we’re able to have a very smooth presentation. We’re now able to sit with the patient and really be on their team working through the process of helping them make the selection of what they want their vision to be like for the rest of their lives.

I have experience more leads with a complete platform that brings together all the components of my clinical practice, research, and academic/teaching responsibilities.

I have worked with three different website development and hosting companies over the 15 years I have been in healthcare management. Working with Advice Media has been a breath of fresh air.

Advice Media is the first SEO company I have dealt with that provides me with the same high level of service that I provide to my patients.