“It probably would have worked, but would have been a lot more work entering things. Another practice in the area has been working on implementing it for many months, and it still isn’t working. We didn’t want to go through that.”
“Most of our patients complete the surveys we send them, and we consistently receive four to five stars, Our patients regularly give us positive feedback, letting us know how much they love our services. They love the fact that they can get reminders and text alerts right away, and that we provide flexible payment options.”
“With AdvancedInsight, I am able to say that we can answer virtually any question that may come up in terms of a private practice.”
“We only have residential DSL available, so it was a big concern for us, I thought it might not work or would take forever to get a record, but we tried it and it worked great.”
“Many of our patients lost their medications in the flooding when they were evacuated from their homes, They were displaced to Texarkana, Dallas, Tennessee – everywhere.These patients messaged the clinic through the AdvancedMD patient portal or the local pharmacy and requested a refill. “The NPI goes straight into our system, and we were able to refill the medication quickly, no matter where the patient was temporarily staying.”
“We especially like the accessibility, affordability and malleability of AdvancedEHR. The other products we evaluated have cookie-cutter ENT and head and neck surgery templates where the amount of work and cost to change them just didn’t add up. With AdvancedMD, we can go in and make small notes today to help our documentation go smoothly, and they are updated immediately.”
“Using the A/R module, we’ve changed the way in which our billing is done, Charges are turned over to our patient balances more quickly, and we now have a checklist that makes us more accountable. Accounts receivable days have gone down from 45-to-50 days to the 30s.”
“When we started out, we researched and found an electronic medical records solution with billing management software that we thought was right for us. But it was a disaster, and almost cost us our business.”
“We were pleasantly surprised by the quality of Vince, our AdvancedMD implementation consultant. We just completed the training series and it was a wonderful experience. Our consultant is amazingly patient and knowledgeable and he made the process fun and worthwhile. Through his instruction and strategic approach to learning this system, my assistant and I feel very able to start managing a successful billing process. In today’s business climate, it is a pleasant surprise to receive attentive customer service. Moreover, it is a true blessing to engage with such a warm, kind and completely enjoyable spirit as we did with our consultant.”
“Our consultant [Patty] was very open to our needs, she understood our challenges and looked for solutions rather than handing us standard responses. I was very impressed with her patience and professionalism in working with our team. Every direction was polite and positive; if we took a left when we should have gone right Patty showed us the outcomes of a misstep and easily redirected my team. The training sessions I participated in were "ah-ha" moments and everyone walked away feeling more confident and ready to implement what was shared.”
“Erin is an excellent consultant! My office manager and I were so pleased to have Erin in our corner as we started our practice. She helped us in so many ways.”
“There’s a great mapping tool in AdvancedMD that I use. I put in the old code and it maps to the new one.”
“Having complete, complex reports right at your fingertips is invaluable to your practice’s health–it’s charting waters to these uncertain business times.”
“I didn’t want to be forced to practice medicine in the way that works for somebody else. That’s just too hard to do. AdvancedMD offered all the customizable options that we needed to run an efficient and successful medical practice.”
“We treat every patient as if they are a loved one. In this increasingly rushed environment of healthcare, we want to make care personal.”
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