"Integrated mobile technology has been well received because ultimately it gives care workers much more flexibility."
“Advanced also have excellent Account Management and always answer to our needs and wants in good time. We will continue to work closely with them to improve the processes and relationships with our buyers.”
"A customer might tell us that they have not received an invoice and in the past, this would have meant that we would have spent time looking for it. V1 enables us to find the missing documents in seconds and send an electronic copy via email. The system and documents can be accessed by different teams within RCN and this means they are no longer as reliant on us as they were in the past."
"This wasn't an ordinary vendorcustomer relationship, Advanced tried to think things from our point of view, tried to understand our business requirements and processes, and then brought the right solution – all under a relatively tight timeframe."
“Our successful long-term relationship has always been based on teamwork and trust. For this project, we made a strong team that created a base for many more projects together.”
"It’s important that we regularly assess our processes and systems to see where we can improve and save time. While NHS trusts face heavy budget pressures, we are aware of our responsibility within the finance department to be as efficient as possible so that resources can be freed up for frontline services."
"In recent years we have made two significant business acquisitions which has helped increase our annual sales from £30m to £90m and Exchequer absorbed all the extra transactions with very little effort."
"It sounds obvious, but we needed a straightforward system where the users can quickly create tasks, phone calls and flag key reminders in order to call back prospects in a timely and efficient way."
"We chose Crosscare because we were looking for a development partner and Advanced Health & Care were open to this approach."
"We now have a central, holistic view of care plans incorporating clinical notes and family support which enhances our service."
"From the moment we started to use Advanced's software, we had total clarity of the business from a financial perspective - something that is vital for charities."
“Since switching to Advanced, we have seen improvements in compliance, efficiency and cost savings. The take-up by academic staff has been excellent, far greater than we experienced previously.”
"Today, nearly a thousand users at Berwin Leighton Paisner use electronic forms supplied by Advanced’s Laserform."
"After using Microsoft Dynamics CRM, staff are reluctant to use anything else. Microsoft Dynamics was the right decision because it’s given us a tool we can work with really effectively."
“It is extremely useful to have a dedicated account manager to hand who can either answer any questions quickly, or signpost us to the correct point of contact.”