“By offering a solution through ADSI that allows daycertain acceptance, automated customs forms and discounted postage, OWC is able to get their products into their customer’s hands quickly.”
“We recognized that a multi-carrier system would significantly improve throughput."
“This meant our operations staff was suddenly measuring and manually typing in the dimensions for every package.”
“We were the first in our industry to offer our customers a flat-rate shipping program of $7 for orders up to $150 in value and free shipping for orders over $150 in value.”
“We’ve eliminated accumulations and we can keep the lines continually moving. Order fill times have been reduced by 12 hours — a significant factor in providing responsive service on customer orders.”
“We pride ourselves on providing responsive, value-added services for our customers.”
“We knew that we were going to quickly outgrow our legacy systems as they didn’t have the functionality to address the more sophisticated requirements our clients were demanding."