“Electronic signatures have redefined how we interact with customers digitally. Today our colleagues and customers can sign contracts from the comfort of their own homes, which increases process efficiency, reduces turnaround times, and delights customers.”
“People have changed, and technology has changed people. They expect the same level of service and SLAs from a government that they expect from Amazon. They do not want to come to city hall anymore. They want a digital city hall. They want one place where they can log in and finish all their stuff. So while the citizens think that government employees underperform, they still want the best out of their government. And that’s where I think we have the opportunity to step in and make a difference.”
“With the tracking feature in Adobe Sign, we always know where the document is. If there are any delays, we can quickly send a reminder and keep to our deadlines. It saves us a lot of stress and gives us more time to work with employees and improve processes.”
"Adobe EchoSign is accessible from any computer, smartphone, or tablet. It cuts contract execution time by half, and often more."
"Adobe EchoSign is a trusted, globally recognized product. It gives our staff and customers a level of confidence when involved in time-sensitive and multifaceted leasing arrangements."
"Once the papers left our hands, it became impossible to tell where contracts were or how soon they would be returned. Now, Adobe EchoSign gives us control over our workflow to help ensure up-to-date contracts."
"The automated contract tracking and management capabilities in Adobe EchoSign enable us to work smarter, be more responsive, and deliver great customer service."
"Document tracking capabilities in Adobe EchoSign help us form a clear audit trail ending in easily accessible, permanent electronic records of agreements."
“Integrated with our CRM — NetSuite, Adobe EchoSign enables us to have a complete process for initiating, completing, and managing our contracts for both internal activities and client projects.”
“Adobe EchoSign has become an essential part of how we engage new customers and contractors. Email alerts, auto reminders, and auto responses dramatically reduce the time we spend tracking down documents. With the increased efficiency and staff productivity, we now spend more time engaging with our customers.”
"We initially tried working with another e-signature solution, but we discovered that Adobe EchoSign had a more cost effective pricing model and better integration capabilities that enabled us to customize and brand the interface."
"We looked at competing products, but none balanced the usability and functionality of Adobe EchoSign. The simplified UI is incredibly easy to use, needing minimal training for staff to start sending contracts."
"Everything that we used to measure in weeks is now measured in one to two days. We are seeing key improvements in quality and a reduction in errors."
"Without a signed contract, we can't make logistical preparations like travel arrangements or enable consultants to begin projects. Delayed contracts delay the start of the entire project. Using Adobe EchoSign, we send contracts as easily as sending an email and have it returned in minutes."
"Adobe EchoSign improved our efficiency so that agreements are processed and returned 33% faster than the required 30-day turnaround. Not only are we accrediting organizations faster, but we're growing the number of accreditation decisions we make every year."