“We never had that. We didn’t know what was on order or what to make until we reviewed the order. Now the computer tells us what to make and when to make it.”

“We also needed it to be very user-friendly because we have a wide range of skills and abilities across the CCE. We also wanted to make sure that we had what we needed for all people and all things; a one-stop-shop, where we could find all information – especially grants …

“Our processes were manually intensive, error prone and not sustainable in a growing business."

“We only did a few upgrades and knew we were way behind the times. We missed upgrades because they took a lot of time, especially when working with 65 tenants or databases.”

“It typically would take me 24-to-48 hours to answer a question. Finding an answer often meant walking down the hall and digging through a filing cabinet or calling someone in finance. Sometimes they had to talk to regional representatives. It took a lot of extra steps to get information that …

“Implementation went so smoothly it was ridiculous; there was no downtime. All of a sudden, we were getting things much more quickly."

"When we add a new company, we don’t have to buy extra software user licenses. We just create a new branch in Acumatica and quickly integrate them into Dukathole Group."

"To have 100 percent visibility to everything no matter where we are in the world is invaluable."

"With Acumatica as the heart of the business, there isn’t a challenge or technical problem we can’t overcome."

"With Acumatica we have a single source of truth that’s actionable, which cuts down on errors, cuts down on confusion, and ultimately makes us more profitable."

"As we grow with larger nationwide projects, Acumatica allows us to manage the process more efficiently. Because of Acumatica and the information we provide, clients have a high level of comfort with us."

"We didn’t have a glitch or misstep when we went into lockdown because we were live on Acumatica."

"When we switched to Acumatica, it really created a seamless experience for our consumer, because our data accuracy, our inventory, and the way we communicated with our customers was in one spot and created a single source of truth."

“We had to be flexible and pivot quickly. As consumer preferences changed to home espresso, so did their expectations. We had to be equipped and ready to have inventory on hand and be able to ship it to them within the expected two-to-three-day timeline.”

“A lot of our systems were decentralized from an operational standpoint.”