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acrinax

Read 5 acrinax reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose acrinax as their Contact Center Consulting

acrinax is a specialist IT service desk and contact centre systems integrator. acrinax design, build, implement and support IT service desks and contact centres for the U.Ks most customer eccentric businesses – including: AO.com, OVO Energy, Domestic & General and more.

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4.8/5.0 (1060)

5Testimonials

  • “Implementing Genesys PureConnect, acrinax enabled us to increase call handling by 8%, without adding a single FTE.”

    Francis Beard Operations Director

  • “acrinax have helped develop our long term customer experience strategy, support our existing Genesys platform and helped us in the move to omni-channel.”

    Alvin Lobo Head of Forecasting/Planning

  • "Traditional business process outsourcers hadn’t really cut it for us. Too often they felt like high-volume machines, too focussed on maximising billable hours and their own productivity."

    Alex Marples Co-founder
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6 Case Studies

  • The acrinax Deployment of Genesys Cloud Has Supported AO.com Through the COVID19 …

    David Atherton Director of Customer Experience

  • Weetabix - Customer Case Study

  • Dentsu Aegis Network - Customer Case Study

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Additional acrinax Information & Resources

Read acrinax Reviews, Testimonials & Customer References from 5 real acrinax customers.

Browse acrinax Case Studies, Customer Success Stories, & Customer References from 6 businesses that use acrinax.

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