“We loved ACES’ ability to record everything without worrying about emails getting logged or lost in the chain of communication. The system was also very user-friendly, which was a relief because our underwriters didn’t have to learn a complicated system. Also, the customization was paramount. We wanted to make all the changes ourselves and have 100% control over the system.”
“Every credit union is unique in terms of audit preferences and product mix, and ACES enables us to adapt our question sets to meet our clients’ individual needs. It’s a big time saver. As we all know in the mortgage industry, regulatory and investor changes occur daily, if not more frequently. Thankfully, ACES is always on top of updating its questionnaires, so our partners know that they’re getting a top-quality product.”