I felt compelled to write you and thank you for getting us AccuBar. I know that we’ve only had it for a couple of months, but I have to tell you we love it already! We had been working with “The Beast” for almost a year and it was awful. The website and the handheld unit took forever to load, adding barcode-less products was a 4-step process, and many of our high end scotches, cognacs and wines were not recognized by their system as well as being in the wrong categories. I could not even correct any of this myself. I had to attempt to get in touch with a real person in California because even my local sales rep could not help me with those changes. Even if I got in touch with somebody to make changes no one could change the reports. They were static. So even if I changed my inventory numbers (which was a time consuming chore) the reports didn’t change. Inventory always took us between 7 and 9 hours to do, and we always had to have barcodes printed for the barcode-less items and either post them or carry them around with us. Now with AccuBar I can change anything I want to; categories of items, inventory points and even the names of my items. Barcode-less items I can just type in on the website once and we don’t have to carry around barcode sheets anymore, we can just look up our items on the handheld unit. It is so much easier it’s almost silly (but much safer since some of our products are on high shelves). Inventory now takes us about half the time it used to. The feature that I particularly love is being able to link items on the website. So now it does not matter if one manager calls an item “Cintron” and another calls it “Absolut Cintron.” Our website considers it the same item so our inventory numbers are more accurate because we do not have duplicate items. Again, I know we have only had your product for a couple of months, but the ease and simplicity of it is amazing. I’m so annoyed that we wasted over 100 hours of our time trying to make “The Beast” work for us when AccuBar was available.