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“There was no customer interface for them to request. Everything came through phone calls, emails, things like that. And so that was very clunky.”
“Day to day, we use it for work orders. All of our plants turn in their work orders for any assets they’re having an issue with or for facilities-oriented tasks. During the work order, we immediately interpret and assign which technicians will address it. They do the work, note it …
Johnson Controls OpenBlue optimizes building operations through a single intelligent interface that answers questions, surfaces insights, powers agentic applications and automates decisions. From HVAC optimization to occupant experience, OpenBlue unifies building data to accelerate outcomes and deliver high-performance facilities across …
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