“Beyond the credentials themselves, we’re finding tremendous value in the credentialing data in helping us understand how we accelerate our customer success journey. By rolling out credentialing through our student programs, we’re seeding the market with future Trimble ‘loyalists’ who will likely become customers, partners, and even employees. This data is so valuable because it enables us to capture that association with Trimble long before we actually service them as either a customer or a partner.”
“Surpassing our 2023 issuance and share rate targets is a good indicator of how useful our learners find digital credentials to be and the enthusiasm for them. In addition to LinkedIn shares, we’ve seen a good uptake of learners opting in to be featured in our Certified Credentials Directory. Since we started issuing digital credentials, we have seen good improvements across enrollment numbers, completion rates, and drop-off rates.”