“With the many challenges currently facing our industry today, Brexit looming affecting exchange rates and customer sentiment, plus VAT hikes, increase in the number of hotel openings and room numbers across the country etc, we as a business can’t afford to sit back and accept the ever-changing market conditions. We decided to seek a more intelligent way to run operations, on the ground, in the heart of our properties. We needed a technology system that allowed us to be agile, flexible and dynamic, one that could give us the tools we needed to have that ‘edge’ over our competitors. Guestline opened our eyes to what was out there in terms of technology and we are delighted to be introducing the Rezlynx PMS system across our properties. With a two-way channel integration system, automated processes and an open API with some of our existing partners, we are already experiencing a tremendous shift in how we perform tasks, saving hugely on time, labour and the decision-making process. It also allows us to collate and action reports in real time, offers live availability, gives us more control in-house, taking huge pressures of staff and management and allows us to offer the best rates, and guest experience to our customers. It’s important to continually invest in the business, to futureproof our operations and we look forward to this next chapter working closely together with Guestline.”