"We’ve saved ourselves 40 hours of work per week just by creating efficiencies and getting things done faster."

"Our branches still interact with members and conduct transactions, but we lifted the burden of filing CTRs and other reports off of them."

"We've had a great relationship with the Abrigo team. We've had ongoing dialogue, so we feel like we're prepared."

“The flexible reports and customized templates have been crucial for us. We can slice and dice the portfolio in a way we couldn’t before. If you really utilize the user-defined fields, you can make DiCOM do anything you want by filtering beyond the standard filters.”

“This system saved us money and enabled us to protect our customers proactively. We’re catching fraud before it happens, and we’re able to catch fraudulent checks with image analysis that we couldn’t have caught [before].”

“The implementation team was super beneficial throughout the process. They worked with us for several months, ensuring that both legacy systems were aligned before the merger. We knew exactly what to expect and were able to navigate the blackout period without any major issues."

"Managing this third-party team is painless because it takes so many administrative tasks out of the equation. They're experienced, focused, and they help us stay ahead."

“It’s really allowed our fraud team to have a system in place for identifying possible fraud and then shooting that to the BSA team to determine how they will handle reporting.”

“It works fantastically. It ties in with CECL so we don’t have to go through two separate reconciliations. It saves us a lot of time and has really strong reporting.”

"Auto-decisioning changed the game. The decision model being able to look at the parameters that you set and make a decision for you before you even have to look at it is extremely valuable."

“If you’re facing increased workload, system growth, or just want to tighten your program, Abrigo’s Advisory team is the partner you want. They brought insight, organization, and a genuine commitment to our success.”

“They jumped in with no need for handholding and actually improved the quality of our responses. Their write-ups were just as detailed, if not better than we’d had before."

“We just went through an exam, and we didn’t have any findings.”

“With Abrigo, you can go in and set the parameters yourself and tweak them. You can make an impact and make a change immediately. We saw a 50%+ reduction in the number of alerts.”

“The audit committee said it was the most informed and valuable CECL presentation they’ve ever had in the history of the bank. Now, [the CECL model] is not a foreign language. It's understandable and it's repeatable."