8x8

Premium
Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

Show more
  • 354 Testimonials View
  • 282 Case Studies View
  • 56 Customer Videos View
Customer Rating Review Score based on 5700 reference ratings
4.7/5.0 (5700)
  • Fall 2025 Market Leader Call Center Management Software
  • Spring 2025 Market Leader Video Conferencing Software

Featured Testimonials

  • "8x8 offers significantly more features than we are currently using. But this gives us the potential to expand our telephony capabilities in the future."

  • “The ability to expand is crucial for us because we are growing and changing every day. Thanks to 8x8, we now have reliable, scalable phone service across multiple offices and …

  • "8x8 has transformed the way that we work, not only from an IT infrastructure perspective, but also from a customer experience perspective."

Featured Case Studies

  • PrimeSource and Dimora Brands tame IT complexity to scale without limits

  • Terracon runs a reliable, consistent IT service desk on 8x8

  • ShopBack Increased Customer Engagement by 5x with 8x8 Communication APIs

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.