8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5457 reference ratings
4.7/5.0 (5457)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • “From hardware to services, Insight actively participated, followed up on every step and has been very responsive. It has been a win-win across the board.”

  • "Choosing 8x8 was a no-brainer for us. The quality, features, and support they offered were exceptional."

  • "With a better understanding of organic growth in the call center overall and in the departments that agents refer calls to, such as technical support, we’ve been able to staff each department more efficiently based on actual demand.”

Featured Case Studies

  • Brave redefines the browser experience with 8x8 Jitsi as a Service

  • Healthcare Services Provider Thrives with HIPAA-Compliant Cloud Communications

  • Swim England sharpens agility with flexible communications

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.