8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5383 reference ratings
4.7/5.0 (5383)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • "Being the CISO and managing expenses, the most important thing to me is the value of CapEx changing to OpEx. When you have cloud seats, you can predict exactly what it costs for one employee to do everything they need to do to service customers."

  • "Agents pay their share of expenses and get to keep their entire commission less a franchise fee. It’s a very appealing economic model for independent agents, and it’s made our business successful from the beginning."

  • "Thanks to 8x8, we have data that we never had before, which allows us to answer more calls, resulting in more revenue and more funds raised for wildlife."

Featured Case Studies

  • Irving Materials Selects 8x8 Virtual Office Cloud VoIP Solution for 150+ Locations

  • 8x8 gives a helping hand to Scotland’s first national 24/7 homeless helpline

  • Financial Services Company Switches to 8x8 to Make Customer Service a Priority

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.