8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5533 reference ratings
4.7/5.0 (5533)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software

Featured Testimonials

  • "We now have much more visibility into our operations than we had with our previous system. 8x8 allows us to see what’s happening, from anywhere."

  • “Customers live in a digital world where they bank and shop online and there’s an expectation we’ll deliver our services the same way. With a digital approach, we can also use our resources more effectively, whilst ensuring that those people who require more help and support to interact with us are not left behind."

  • "Switching to 8x8 has freed up a lot of our IT staff’s time to focus on doing things that are more strategic in nature than worrying about the day-today tasks of administering the phone system."

Featured Case Studies

  • 8x8 and E-Rate Program Help Charter School Cut Costs and Grow Rapidly

  • Westminster City Council offers smarter self-service with 8x8 Intelligent Customer Assistant

  • PrepayPower energizes customer service with 8x8’s unified communications

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.