8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5484 reference ratings
4.7/5.0 (5484)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • "8x8 is such an easy-to-use platform that it has broadened perspectives as to what is possible with a communications platform."

  • "Before we decided to go with the X Series, we calculated a 20 per cent return on investment in our support centre and eight per cent in each bowling centre. We’re well on track to achieve those figures."

  • "8x8 offered everything we needed in one streamlined platform."

Featured Case Studies

  • The Texas County & District Retirement System optimizes its contact center on 8x8

  • Verse Group overhauls its ageing telephony system with ScopeLogic and 8x8

  • Prominent retailer puts customer experience first, leading to record-breaking profits

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.