8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5383 reference ratings
4.7/5.0 (5383)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • “At that point, calls were leaving our phone system completely. We had to make a pivot.”

  • “I was concerned we wouldn’t have control over the phone system if we moved it to the cloud. But 8x8 provides all the management tools we need we have the control we need, and 8x8 takes care of the rest.”

  • “They didn’t try to upsell at a time when I’m working to solve a problem. That’s what builds trusted partnerships.”

Featured Case Studies

  • 98 Ventures goes hardware-free across 400 locations with 8x8

  • Cultivating lasting community relationships with 8x8

  • 8x8 Streamlines Communications for Nonprofit Service

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.