8x8

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Read 354 8x8 reviews and testimonials from customers, explore 282 case studies and customer success stories, and watch 56 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5597 reference ratings
4.7/5.0 (5597)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software

Featured Testimonials

  • “It was also coming to the end of its operational life and so we needed to find a replacement.”

  • "8x8 will help us move forward, Their cloud communications are scalable across any geography, which will make it easy for our own cloud-based SaaS business to expand."

  • "Overall, the process of migrating to 8x8 went well. Porting over the phone number of our main IVR went without a hitch, and we had less than an hour of downtime when we switched over."

Featured Case Studies

  • Recommend Group triples their message click-through rates with 8x8 SMS API

  • Cultivating lasting community relationships with 8x8

  • Pediatrician Switches to 8x8 to Support Urgent Care Center

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 354 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 282 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 56 businesses chose 8x8.