8x8

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Read 340 8x8 reviews and testimonials from customers, explore 271 case studies and customer success stories, and watch 54 customer videos to see why companies chose 8x8 as their Call Center Management

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

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Customer Rating Review Scorebased on 5238 reference ratings
4.7/5.0 (5238)
  • Market Leader 2025 2025
    Spring 2025Market LeaderVideo Conferencing Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software

Featured Testimonials

  • "We used to have to set the night greeting manually on our old system. If we forgot and a call came in after hours, the phone just rang and rang, and the call wasn't answered. With 8x8, you just need to configure the Auto Attendant once, and the night greeting comes on automatically at whatever time you set. It gives us one less thing to worry about at the end of a long day."

  • "Our business receives over 20,000 claims per year, so the phone system is very important. 8x8 is a future-proof solution that will grow and evolve with our organizational needs."

  • “8x8 had a lot of the features that we were looking for, and it was wonderful because the team took the opportunity to get to know us and our stories. 8x8’s presentation was uniquely tailored to us, and that was exactly the type of personal connection that we were looking for in a vendor.”

Featured Case Studies

  • Belfast City Airport soars with 8x8’s reliability, resiliency, and scalability

  • 8x8 helps Mitch Insurance keep its customers covered

  • Sporting Smiles and 8x8 put a happy face on customer service

Featured Customer Videos

Additional 8x8 Information & Resources

Read 8x8 Reviews, Testimonials & Customer References from 340 real 8x8 customers.

Browse 8x8 Case Studies, Customer Success Stories, & Customer References from 271 businesses that use 8x8.

Watch 8x8 Customer Videos to learn why 54 businesses chose 8x8.