“At AmerCareRoyal, we think of ourselves as a noncommodity partner in a highly commoditized industry: price and service, not product, are our differentiators. So that means we really have to nail those, and that’s why we turned to 3G. 3G’s TMS has allowed us to pursue simultaneous cost-reduction and service-enhancement …

“How many systems are intuitive enough that ‘the IT guy’ can walk down onto the warehouse floor and start packing and shipping boxes, but reliable enough for that same IT guy to feel comfortable leaving at 5:00 on Black Friday? So far, I’ve used one: Pacejet.”