“Hiring 1stWave for our website overhaul and rebranding was the best decision I’ve made as the organization’s Communications Director. I knew we needed more than a graphic designer for the process – we needed a UX/UI specialist who could help us rethink our former website’s complicated navigation. Working with Josh on information architecture was like solving a fun and engaging puzzle, day after day – it never felt tedious or frustrating, despite the fact that our old website was totally disorganized. Also, Josh was flexible and patient with our organization’s consensus decision-making process, which meant that his designs had to be approved and tweaked by multiple stakeholders. Unlike other creatives I’ve worked with, he was humble and adaptive in taking artistic feedback.”