Zight FAQs

    • Who is Zight best for - their role(s) within what kind of companies.

      CloudApp is perfect for those who need to communicate complex thoughts and ideas like Product Manager, Designers, Engineers, Customer Support, Customer Success, Sales, Marketing, HR, IT and any leaders looking to improve how their teams communicate.

      Ultimately, CloudApp is suited to anyone who wants to be able to communicate with more context and engagement than standard text-based communications like email, chat, or messaging.

    • How does Zight benefit them?

      CloudApp allows you to reduce miscommunications and misunderstandings by adding rich visual context and nuanced tone to asynchronous communications. Reduce the amount of wasted time in unproductive meetings, be understood and provide next-level clarity.

    • How technical do users need to be to use Zight's software?

      CloudApp is easy to use. You can download our software available on Available for Mac, Windows, Chrome and iOS or try our web-based screen recorder for video recording without a download.

    • What makes Zight a leader in this space?

      With over 4M users, CloudApp is highly rated by our users on many 3rd party independent review sites and has earned a number of awards across multiple categories in the Video and Screen Capture space. Our quality of support and ease of use are frequently cited as reasons for those high customer ratings.

    • Who are Zight's biggest competitors (3-5 companies)?

      Native system shortcuts

    • How/why is Zight better than those competitors (or most others in their market)? What about Zight is unique, stronger, easier, etc.?

      CloudApp is a unified solution for multiple audio and visual fo rmats including: screenshots, screen recordings, screen recordings with video, audio recordings, gif. Other file formats can also be uploaded and served with CloudApp including static images and PDFs. CloudApp makes sharing easy without additional uploading and downloading.

    • What kind of features can customers expect Zight to release in the near future? And longer term?

      CloudApp continues to expand its suite of native integrations, analytics and reporting functions, improved editing and annotations and even more security and admin capabilities are on the roadmap at this time.

    • Which popular or common software does Zight integrate with?

      With CloudApp links, you can share your content just about anywhere. CloudApp also natively integrates with many of your favorite applications like Slack, Jira, Confluence and many more.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Zight. If it's not simple, use broad estimates or ranges for typical setups.

      CloudApp offers a variety of pricing plans to suit your needs. https://getcloudapp.com/pricing

    • Does Zight offer a trial or free download available?

      Yes! CloudApp has a Free Plan available and is free to download.

    • Does Zight offer any kind of training/education for their product?

      CloudApp is very easy to use, but our knowledge base also offers a number of guides and resources to help you become a power user in no time.

    • Describe the implementation process and timeline for Zight software.

      Implementation is quick and easy and our Customer Success team is there to help you along the way for company-wide implementation and adoption.

    • What are the Zight support options? List all.

      https://support.zight.com/

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