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Zest AI

Read 22 Zest AI reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 16 customer videos to see why companies chose Zest AI as their Credit Decisioning Software

Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans -- increasing revenue, reducing risk, and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies.

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  • 22 Testimonials View
  • 30 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 1085 reference ratings
4.8/5.0 (1085)
  • Spring 2026 Top Performer Credit Decisioning Software
    Press Release Report

22Testimonials

  • “We’ve had so many say to us, ‘you are such a small credit union, but you act like a big one.’ That’s because we adopt cutting-edge technology like Zest AI’s. …

    Amy Schade SVP of Lending

  • "Speed is essential to improving the borrower journey. With Zest's help, most of our members can get an immediate decision. We are able to make faster, smarter decisions using Zest, …

    Todd Peeples ‍ SVP Sales & Lending Administration

  • “Zest’s model is mathematically superior to the scorecard produced by our consultants."

    Diana Larsh Vice President, Risk and Analytics
21 more testimonials currently locked

30 Case Studies

  • Truliant, shining brightly for members with the power of AI

    Jackson Braswell Director of Credit Administration and Collections

  • An Overlooked Investment for Profitable Growth

  • Growing Across The Credit Spectrum With GreenState Credit Union

    Amy Henderson ‍‍‍ Chief Consumer Services Officer
29 more case studies currently locked

16 Customer Videos

  • WSECU - Customer Success Story (Meaghan Brown - Director of Consumer Loan Operations)
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    Meaghan Brown Director of Consumer Loan Operations
  • HawaiiUSA Federal Credit - Customer Success Story (Scott Matsushima - Chief Data and Analytics Officer)
    Play Video
    Scott Matsushima Chief Data and Analytics Officer
  • Truliant Federal Credit Union - Customer Success Story (Jackson Braswell - Director of Credit Administration and Collections)
    Play Video
    Jackson Braswell Director of Credit Administration and Collections
15 more videos currently locked

Additional Zest AI Information & Resources

Read Zest AI Reviews, Testimonials & Customer References from 22 real Zest AI customers.

Browse Zest AI Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Zest AI.

Watch Zest AI Customer Videos to learn why 16 businesses chose Zest AI.

FeaturedCustomers has 2,085,471+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.