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Zest AI

Read 22 Zest AI reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 16 customer videos to see why companies chose Zest AI as their Credit Decisioning Software

Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans -- increasing revenue, reducing risk, and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies.

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  • 22 Testimonials View
  • 30 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 862 reference ratings
4.8/5.0 (862)
  • Spring 2025 Top Performer Credit Decisioning Software
    Press Release Report

22Testimonials

  • “Our members expect us to have the latest technology in our interactions, and they innately want a fast experience. Zest AI allows us to keep up with our members expectations …

    Melissa Palwick VP, Consumer Lending Operations

  • “Zest’s model is mathematically superior to the scorecard produced by our consultants."

    Diana Larsh Vice President, Risk and Analytics

  • "Partnering with Zest AI empowers us to lend deeper with confidence, allowing us to maintain our CDFI funding and pursue new grants to develop unique loan products such as no-minimum …

    Elisabeth Hayes Director of Lending
21 more testimonials currently locked

30 Case Studies

  • WSECU gets in the driver’s seat with high-horsepower AI

    Meaghan Brown Director of Consumer Loan Operations

  • All In Credit Union - Customer Case Study

    Todd Peeples SVP Sales & Lending Administration

  • CUTX cuts through inefficiencies

    Chris Murphy Chief Risk Officer
29 more case studies currently locked

16 Customer Videos

  • A small credit union with a big, AI-driven advantage
    Play Video
    Eric A. Bruen CEO and President
  • Verity Credit Union - Customer Success Story (Elisabeth Hayes - Director of Lending)
    Play Video
    Elisabeth Hayes Director of Lending
  • Stanford Federal Credit Union - Customer Success Story (Melissa Palwick - VP, Consumer Lending Operations)
    Play Video
    Melissa Palwick VP, Consumer Lending Operations
15 more videos currently locked

Additional Zest AI Information & Resources

Read Zest AI Reviews, Testimonials & Customer References from 22 real Zest AI customers.

Browse Zest AI Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Zest AI.

Watch Zest AI Customer Videos to learn why 16 businesses chose Zest AI.

FeaturedCustomers has 1,905,299+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.