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Zest AI

Read 22 Zest AI reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 16 customer videos to see why companies chose Zest AI as their Credit Decisioning Software

Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans -- increasing revenue, reducing risk, and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies.

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  • 22 Testimonials View
  • 30 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 933 reference ratings
4.8/5.0 (933)
  • Spring 2026 Top Performer Credit Decisioning Software
    Press Release Report

22Testimonials

  • "COVID really blurred the member risk picture and we knew we needed to incorporate more data to bring it back into focus. With ML, you get this comprehensive and deeper …

    Jaynel Christensen Vice President of Lending

  • "The results we've seen from the model built with Zest software are impressive, increasing approvals by 22% without increasing our risk, meaning we could deliver more to GreenState members who …

    Amy Henderson Chief Consumer Services Office

  • “We’ve had so many say to us, ‘you are such a small credit union, but you act like a big one.’ That’s because we adopt cutting-edge technology like Zest AI’s. …

    Amy Schade SVP of Lending
21 more testimonials currently locked

30 Case Studies

  • Using AI to Spot More Good Borrowers with Coastal Credit Union

    David Jacobs Vice President of Consumer Lending

  • Delivering technology as a service Experience success from the get-go

    Melissa Palwick VP, Consumer Lending Operations

  • Pioneering AI technology for small credit unions

    Amy Schade SVP of Lending
29 more case studies currently locked

16 Customer Videos

  • HawaiiUSA Federal Credit - Customer Success Story (Scott Matsushima - Chief Data and Analytics Officer)
    Play Video
    Scott Matsushima Chief Data and Analytics Officer
  • Clark County Credit Union - Customer Success Story (Josh Haldeman - Chief Lending Officer)
    Play Video
    Josh Haldeman Chief Lending Officer
  • FSCU and Being Fair, Efficient & Competitive in the Houston Market with Zest AI
    Play Video
    Sonya Harris Chief Lending Officer
15 more videos currently locked

Additional Zest AI Information & Resources

Read Zest AI Reviews, Testimonials & Customer References from 22 real Zest AI customers.

Browse Zest AI Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Zest AI.

Watch Zest AI Customer Videos to learn why 16 businesses chose Zest AI.

FeaturedCustomers has 1,911,109+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.