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Zest AI

Read 22 Zest AI reviews and testimonials from customers, explore 48 case studies and customer success stories, and watch 16 customer videos to see why companies chose Zest AI as their Lending Software

Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans -- increasing revenue, reducing risk, and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies.

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  • 22 Testimonials View
  • 48 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 1129 reference ratings
4.8/5.0 (1129)
  • Spring 2026 Top Performer Credit Decisioning Software
    Press Release Report

22Testimonials

  • "If credit unions don’t start using new machine learning techniques, they’re going to be left in the dust. You don’t want to become the next Blockbuster or the next Kodak—businesses …

    Scott Matsushima Chief Data and Analytics Officer

  • "Our vision is to help our members live their best lives. Zest AI will help us live up to our vision, allowing us to serve more members by streamlining their …

    Mark Tierney Vice President Consumer Lending

  • "Suncoast is always looking for better ways to help more members. It is and always has been our mission to improve our members' lives, and we see Zest as an …

    Victoria Lovett EVP & Chief Operation Officer
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48 Case Studies

  • Commonwealth Credit Union automates 70–83% of consumer loan decisions with Zest AI

    Jaynel Christensen Chief Growth Officer

  • Washington State Employees Credit Union automates 70% of direct auto decisions with …

  • a large financial institution boosts efficiency by 50% with Zest AI

47 more case studies currently locked

16 Customer Videos

  • All In Credit Union - Customer Success Story (Todd Peeples - SVP Sales & Lending Administration)
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    Todd Peeples SVP Sales & Lending Administration
  • Stanford Federal Credit Union - Customer Success Story (Melissa Palwick - VP, Consumer Lending Operations)
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    Melissa Palwick VP, Consumer Lending Operations
  • Clark County Credit Union - Customer Success Story (Josh Haldeman - Chief Lending Officer)
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    Josh Haldeman Chief Lending Officer
15 more videos currently locked

Additional Zest AI Information & Resources

Read Zest AI Reviews, Testimonials & Customer References from 22 real Zest AI customers.

Browse Zest AI Case Studies, Customer Success Stories, & Customer References from 48 businesses that use Zest AI.

Watch Zest AI Customer Videos to learn why 16 businesses chose Zest AI.

FeaturedCustomers has 2,127,800+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.