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Zest AI

Read 22 Zest AI reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 16 customer videos to see why companies chose Zest AI as their Credit Decisioning Software

Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans -- increasing revenue, reducing risk, and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies.

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  • 22 Testimonials View
  • 30 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 1009 reference ratings
4.8/5.0 (1009)
  • Spring 2026 Top Performer Credit Decisioning Software
    Press Release Report

22Testimonials

  • "Zest AI brought an incredible amount of data-driven analytics to support our compliance with the Fair Credit Act. We knew we were compliant, but there’s a big difference between saying …

    Eric A. Bruen CEO and President

  • "Zest AI's integration and onboarding experience was phenomenal, bar none. Clark County Credit Union loved working with the customer success team — Zest worked hands on with us to align …

    Josh Haldeman Chief Lending Officer

  • "Community Choice Credit Union’s partnership with Zest AI helps us stay committed to serving our members, allowing us to expand access to credit and deliver fast, instant decisions that members …

    Devin T. Neu AVP, Consumer Lending
21 more testimonials currently locked

30 Case Studies

  • Upcoming financial recession could leave a large bank vulnerable

    Hakan Yilmaz Head Of Retail Credit And Analytics

  • Faster credit decisions lead to better member experiences

    Jenny Vipperman Chief Lending Officer

  • Bringing faster home equity decisions to the neighborhood

    Devin T. Neu AVP, Consumer Lending
29 more case studies currently locked

16 Customer Videos

  • A small credit union with a big, AI-driven advantage
    Play Video
    Eric A. Bruen CEO and President
  • WSECU - Customer Success Story (Meaghan Brown - Director of Consumer Loan Operations)
    Play Video
    Meaghan Brown Director of Consumer Loan Operations
  • HawaiiUSA Federal Credit - Customer Success Story (Scott Matsushima - Chief Data and Analytics Officer)
    Play Video
    Scott Matsushima Chief Data and Analytics Officer
15 more videos currently locked

Additional Zest AI Information & Resources

Read Zest AI Reviews, Testimonials & Customer References from 22 real Zest AI customers.

Browse Zest AI Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Zest AI.

Watch Zest AI Customer Videos to learn why 16 businesses chose Zest AI.

FeaturedCustomers has 1,954,934+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.