Zencity uses AI and big data to reinvent the way local governments make decisions. Their platform helps cities understand their residents real needs and priorities, eliminating the guesswork from policymaking. Together with Their partner-cities, They’re setting a new standard for performance management in local government. With minimal integration or overhead, They gather and analyze millions of feedback points from the online and offline touchpoints that residents have with their city. Then, using advanced AI and machine learning, They distill reliable, actionable insights from this data. Local governments use Zencity’s insights to better prioritize resources, track performance more effectively, and - perhaps most importantly - connect more deeply with their communities.
"Our citizens are very active on social media. We used Zencity to find any gaps we had in our online media strategy and we took proactive measures to ensure that any information that they were receiving about a crisis was up-to-date and accurate. It was a lifesaver and really helped us speed up our response process."
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