Zadara Storage FAQs

    • Who is Zadara Storage best for - their role(s) within what kind of companies.

      Zadara enterprise storage-as-a-service is a great solution for IT organizations that face challenges like
      - Rapid and/or difficult to predict data storage requirements growth
      - Meeting disaster recovery requirements
      - Managing high total lifecycle costs of legacy storage
      - Consistently meeting storage performance requirements

    • How does Zadara Storage benefit them?

      - Respond quickly to incoming storage requests with simple-to-use just-in-time provisioning
      - Never buy excess capacity with thin provisioning, data reduction, and simple-to-use just-in-time provisioning
      - Meet data protection, business continuity, and disaster requirements with snapshots, clones, and remote mirroring features, at no additional cost
      - Avoid expensive and time-consuming storage refresh and data migration cycles with on-demand upgrades at no additional cost
      - Deliver predictable performance and security with dedicated resources

    • How technical do users need to be to use Zadara Storage's software?

      Zadara enterprise storage-as-a-service is quite simple to implement. It does require understanding of basic enterprise storage concepts like "array", "block", "file", "object", "storage pools", "flash", and "hard disk", as well as basic understanding of networking and storage communication protocols.

    • What makes Zadara Storage a leader in this space?

      Zadara is the pioneer in enterprise storage-as-a-service. We've been operating this business model for eight years and are trusted by hundreds of customers, large and small, with hundreds of petabytes mission critical data storage. Unlike most late entries to this business, with Zadara you *really* don't buy or lease *anything*. No buying service and support plans. No buying upgrade plans. It's all included in the storage service.

    • Who are Zadara Storage's biggest competitors (3-5 companies)?

      Legacy enterprise storage vendors, e.g., Dell EMC, NetApp, HPE
      Storage offerings from public cloud providers, e.g., AWS EBS, EFS, and FSx
      Software Defined Storage vendors, e.g., SoftNas, Elastifile

    • How/why is Zadara Storage better than those competitors (or most others in their market)? What about Zadara Storage is unique, stronger, easier, etc.?

      Some key differentiators:
      - Your storage resources are *dedicated* to you. No sharing. No "noisy neighbors." No data leakage between users of shared resources
      - Pay only for the storage that you are actually using. Scale-up, scale-out, or scale-down, on-demand, as your requirements change
      - Pick the storage configurations that meet your business-driven requirements. All flash for maximizing IOPS, flash+hard disk hybrid for optimizing balanced price/performance, all hard disk for near-line archival and backup storage
      - Change your storage configuration non-disruptively, on-demand
      - Hardware upgrades are available on-demand, any time after new options are are released with no upgrade charge. Your billing will be adjusted, up or down, on your next invoice
      - The same storage with the same capabilities at the same price is available on your premises, in hosting centers, or in our cloud-adjacent facilities
      - Zadara supports true multicloud operations. I.e., you can present the same data on-premises AND in public clouds, in almost any combination

    • What kind of features can customers expect Zadara Storage to release in the near future? And longer term?

      Zadara continuously adds native capabilities and partners to ensure customers can meet all of their data storage goals.

    • Which popular or common software does Zadara Storage integrate with?

      Zadara integrates seamlessly with leading public cloud providers and we partner with leading backup vendors.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Zadara Storage. If it's not simple, use broad estimates or ranges for typical setups.

      Zadara storage pricing is based on several factors, including capacity consumed, type of capacity (e.g., flash, hard disk, hybrid, object), performance requirements, and commitment period (0 - 3 years). A pricing calculator is available at https://www.zadara.com/pricing.php

    • Does Zadara Storage offer a trial or free download available?

      A 30-day free trial is available at www.zadara.com

    • Does Zadara Storage offer any kind of training/education for their product?

      Basic orientation is accomplished via on-boarding sessions
      User documentation is available at http://guides.zadarastorage.com
      Specific questions can be sent to customer support engineers

    • Describe the implementation process and timeline for Zadara Storage software.

      Our customers often comment that the implementation process is very quick and easy.

      Implementation is straightforward and cloud adjacent deployments can usually be completed in a day. Implementations that require shipping equipment to new sites (e.g., on-premises or customer specified colocation facility) generally take 2 - 3 weeks.

      Once accounts are set up and basic information is gathered (e.g., network configuration), Zadara schedules an on-boarding session to ensure that initial configuration is valid and operational.

    • What are the Zadara Storage support options? List all.

      All support, monitoring, maintenance, and on-demand hardware upgrades are included in the storage service.

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