“Once all that information was collected and collated, hard copies would be dispersed for approval. Then these invoices would have to be coded, signed and the physical document would have to be returned to Head Office. Finally, administration staff would have to enter that information into ABM. This whole process …

“Our IT partner customised Xtracta’s workflow so it also maps the supplier account code and we know what expense item it relates to. That information is pushed into our accounting software automatically, meaning we no longer need to manually enter or check it.”