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Xtime

Read 19 Xtime reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 7 customer videos to see why companies chose Xtime as their Customer Relationship Management (CRM)

Xtime is the leading cloud-based Customer Retention Management platform serving automotive manufacturers and automotive service departments. It is committed to helping the industry deliver high quality service to customers who demand convenience, value and trust from their dealers. Xtime introduced its fully integrated, cloud-based platform, ServiceCRM™, in 2005 and has set the standard for the category. Xtime has been chosen by 12 global auto makers as its enterprise-wide platform. The introduction of ServiceTab™ gives service advisors the power of Xtime in a mobile, tablet-based solution that allows them to meet their customers on the service drive to provide higher levels of transparency and trust.

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  • 19 Testimonials View
  • 15 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3255 reference ratings
4.7/5.0 (3255)

19Testimonials

  • "We now have a much better picture of what is going on in the shop on any given day."

    Jeremy Kosior Service Manager

  • "Xtime’s software system works well with all the systems that we have in place right now, from [our] tire program to our DMS. Having Xtime do four of the major …

    Luke Ammann Service Manager

  • "From our use of Xtime, our CSI and retention have improved and we're now getting as much as 30 percent of our appointments a day from Xtime's online appointment scheduling …

    Glenn Hartley Service and Parts Director
18 more testimonials currently locked

15 Case Studies

  • Manly Honda goes all in with Spectrum for efficiency and profitability

    Luke Ammann Service Manager

  • Xtime Delivers an 82% Appointment Show Rate and Xtime ServiceTab Impresses Customers

    Ross Corey Service Manager

  • Using Xtime ServiceTab, Labor Hours per RO are Up 35% and Advisors …

    Jeff Bellinger General Manager
14 more case studies currently locked

7 Customer Videos

  • Vaden of Beaufort - Customer Success Story (Dawn Newsome - Corporate Fixed Operations Director)
    Play Video
    Dawn Newsome Corporate Fixed Operations Director
  • First Texas Honda’s partnership with Xtime helps with shop loading, customer retention
    Play Video
    Tony Pereira Parts & Service Director
  • Sunridge Nissan - Customer Success Story (Annica Larsson - Service Manager)
    Play Video
    Annica Larsson Service Manager
6 more videos currently locked

Additional Xtime Information & Resources

Read Xtime Reviews, Testimonials & Customer References from 19 real Xtime customers.

Browse Xtime Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Xtime.

Watch Xtime Customer Videos to learn why 7 businesses chose Xtime.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.