"Three months ago, I assumed the role of Office Manager and was faced with the unpleasant task of replacing our old IT person. I lamented over how difficult it would be to retrieve firewall and server passwords, delete old user accounts, set up new user logins and passwords and emails, remain HIPAA compliant. My list of concerns was endless. I was so worried that the transition would be a difficult and taxing one. We are an extremely busy practice (1:60 doctor to patient ratio). My number one goal was to make the transition as seamless as possible with little or no down time. I actually found Xonicwave on the Internet. Choosing them to run our IT department is one of the best decisions I’ve made. The service they offer is unparalleled. They respond immediately to all of our issues. I’ve even had members of their team pull off the road, while driving, to address my concerns. They work effectively with our staff. They interface with our vendors whenever we have software issues. Xonicwave is the real deal and worth every penny we pay for the tremendous service they provide. Xonicwave’s professional, experienced and consistent service makes us better. Because of Xonicwave, we’re a more effective organization. We couldn’t be happier!"