Xelix FAQs

    • Who is Xelix best for - their role(s) within what kind of companies.

      We work with Enterprise businesses, in all countries, the roles that get the most from Xelix are transactional finance titles such as:

      • Finance Shared Services
      • Procure-to-Pay, Purchase-to-Pay (P2P, PTP)
      • Source-to-Pay, Order-to-Cash (S2P, STP, O2C)
      • Accounts Payable
      • Purchase Ledger
      • Internal Audit
      • Treasury
      • CFO
      • FD
      • Global Process Owner – Finance (GPO)

    • How does Xelix benefit them?

      Xelix enables finance teams to automate manual, time-consuming and error-prone tasks, as well as delivering an easy-to-use insight suite for seamless finance, KPI, and productivity reporting and analysis. Additional to retrospective insights, we also provide predictive analytics to help optimise working capital.

      By accurately automating tasks such statement reconciliation, AP audit and reporting, Xelix:

      • Saves finance teams 3 days a month
      • Saves businesses c. 1% of annual spend
      • Boosts team morale
      • Improves AP performance

      And finally, Xelix provides peace of mind. It acts as an intelligent protection layer, so your AP can sleep well at night and not worry about accidental overpayments, undetected fraud and a hefty workload.

    • How technical do users need to be to use Xelix's software?

      One of the USPs of Xelix is its extremely user-friendly interface. One training session (60mins) will have you up-to-speed and ready to use all areas of the platform. Check out our customer reviews on G2.com to hear about ease-of-use from a user’s perspective.

    • What makes Xelix a leader in this space?

      • Named top performer by G2 (software site) in the P2P Software Category
      • NPS score of 9
      • We use Machine Learning technology (rather than a rule-based approach) to deliver a world-leading accuracy rate meaning teams don’t waste valuable time investigating illegitimate errors. Our Machine Learning approach also means our system is constantly analysing the trends within your payables data to continuously improve performance. Additionally, within the platform, we have feedback buttons (Yes, No), users select these to teach our platform further.
      • Innovation is at the heart of what we do. We speak to our customers to find out what would make their working lives easier, and we create the solution. Co-development with our customers is the key to delivering a product that truly enables and empowers those in finance.

    • Who are Xelix's biggest competitors (3-5 companies)?

      Fiscal Technologies
      AppZen
      Glantus
      Statement-Matching
      AutoRecs Solutions

    • How/why is Xelix better than those competitors (or most others in their market)? What about Xelix is unique, stronger, easier, etc.?

      • Guaranteed ROI within 4 weeks
      • Competitive pricing
      • We offer a tonne of customisation options to tailor the product to your needs, rather than a one-size-fits all approach
      • Our platform is extremely user-friendly, with no need for heavy training sessions and specialist knowledge!
      • Our Customer Service and Support is unparalleled
      • We’ve worked hard on making our Setup process super simple, taking just 2-4 weeks

    • Which popular or common software does Xelix integrate with?

      We integrate with most (&multiple) ERP and Accounting systems. Using SFTP or APIs, we can be up-and-running in a matter of weeks.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Xelix. If it's not simple, use broad estimates or ranges for typical setups.

      We use a custom pricing model, based on annual invoice volume and which Xelix modules you select.

    • Does Xelix offer a trial or free download available?

      Yes, we offer a free trial/Proof of Concept. This is simple to setup, and the businesses we run these for reap huge benefits, such as loss recovery – with no strings attached!

    • Does Xelix offer any kind of training/education for their product?

      Our customers are our top priority. Due to the user-friendliness of the platform, it doesn’t take much training. However, we run quarterly success sessions and also give all users access to our Customer Portal where they can explore How-to guides, Video Tutorials, FAQs and much more.

    • What are the Xelix support options? List all.

      •Email
      •Phone
      •Live chat

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