Wrike FAQs

    • Who is Wrike best for - their role(s) within what kind of companies.

      Wrike is optimal for those managing cross-functional teams of 20+ people who need to align their work priorities, increase visibility into project progress, and improve team collaboration. Wrike also empowers remote and hybrid teams seeking to improve communication across time zones or working locations, eliminating up to 50% of meetings. Additionally, Wrike is the perfect choice for those managing multiple projects as it allows managers to create custom workflows for each team, allocate resources, and generate cross-project reports.

    • How does Wrike benefit them?

      Wrike empowers managers and team members alike with tools that help them visualize project planning and progress, streamline workflows to optimize productivity, and analyze performance with robust reporting. Wrike connects teams through live editing and instant @mentions, enabling better collaboration no matter where teams are located. Teams can manage multiple projects in a single workspace thanks to customizable dashboards and Space-level workflows. Task-level approvals increase accountability and keep projects moving forward, while cross-tagging categorizes taswks in multiple locations, removing the need for duplicate status updates.

    • How technical do users need to be to use Wrike's software?

      Anyone can start using Wrike immediately. Wrike users do not need to have any pre-existing technical knowledge to begin. There is no software installation, download, or IT team necessary. Simply register your account and create your first tasks and projects. Wrike offers webinars and instructional videos to help you maximize your Wrike experience, and if you need assistance in setting things up, our phenomenal customer success and deployment teams are always ready to lend a helping hand.

    • What makes Wrike a leader in this space?

      No other work management software platform has the flexibility and customization that Wrike offers. Wrike's unique feature set helps teams organize and personalize their workflows to run multiple projects or campaigns in one workspace. Wrike's work management software works best for cross-functional and distributed teams that want to up-level collaboration and impress stakeholders every time. Wrike's Custom Item Types are a first for the industry and will further enable teams to deliver their best work.

    • How/why is Wrike better than those competitors (or most others in their market)? What about Wrike is unique, stronger, easier, etc.?

      Wrike offers a unique feature set to help teams organize and customize their workflows and run multiple projects/campaigns in one workspace. Wrike's industry-leading software is trusted by 2.3M customers around the world and works best for cross-functional and distributed teams of 20+ people. Wrike's features, from Space-level workflows to analytics boards, allow customers to eliminate time-consuming admin so they can focus their time and resources on completing their best work.

    • What kind of features can customers expect Wrike to release in the near future? And longer term?

      Wrike recently launched industry-leading Custom Item Types, which give teams further workflow customization. These Custom Item Types allow teams to create frameworks that suit them best, saving them time and resources throughout their project process. Expect to see further new functionalities for team collaboration as well as improved resource management features in the future.

    • Which popular or common software does Wrike integrate with?

      Wrike integrates with over 400 apps professionals use most, including Google Drive, Dropbox, Box, Hubspot, Microsoft Teams, MS Office, Gmail, Salesforce, and many more integrations with popular CRM, accounting, and CSM tools.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Wrike. If it's not simple, use broad estimates or ranges for typical setups.

      There are four subscription plans available:
      1) Free plan with basic task management features
      2) Professional plan with project management and collaboration capabilities ($9.80/user/month)
      3) Business plan with advanced project management features, including customization and reporting ($24.80/user/month)
      4) Enterprise plan with advanced security, controls, and branding (price available upon request)
      All subscriptions include unlimited collaborators. Listed prices are valid for annual subscriptions. Volume discounts are available.

    • Does Wrike offer a trial or free download available?

      Wrike offers a 14-day free trial for all paid plans (no credit card information required). There will always be a Free plan with basic functionality.

    • Does Wrike offer any kind of training/education for their product?

      Help center
      Online community
      Webinars and tutorials
      Deployment services are offered for teams of 20+ users at an additional cost

    • Describe the implementation process and timeline for Wrike software.

      One of the main benefits of choosing Wrike is that it can be easily adopted by teams without a lengthy learning curve. Teams can launch their first projects in Wrike shortly after purchase or sign up. Depending on the complexity of your workflows, you can either customize them by yourself (no development skills required, though we highly recommend you attend our "Getting Started" webinars) or you can make use of our Deployment Team services to analyze your process and help you organize your workspace (for teams of 20+ users at an additional cost).

    • What are the Wrike support options? List all.

      Live chat
      Help center
      Phone support
      Email support
      Webinars

    FeaturedCustomers has 1,806,184+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.