WorkWave Review

Customer Reference Rating4.7
Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 92Testimonials
  • 38Case Studies
  • 3Customer Videos

Overview

WorkWave Route Manager is a cloud-hosted route planning program that empowers service and delivery providers to stay connected, develop routes, and track drivers. The software allows you to confirm driver ETAs, adjust routes/schedules as required, and plan around customer requests and time-windows. You can plan optimal routes and use features such as drag-and-drop and notifications on violations. The solution also enables you to assign last-minute orders.

With the Route Manager mobile app, drivers can sync updates with the office. They can obtain routes, record proof of delivery, and mark orders as skipped or rescheduled. On top of that, managers can activate GPS tracking to track drivers and get complete visibility on their locations and activities.

Benefits

Create the Fastest Routes

WorkWave Route Manager is an ideal solution for professionals in transportation, logistics, and delivery industries. It allows companies to plan and share delivery schedules with their drivers. Plus, businesses can develop the best route plans and instantly share roadmaps with their on-road team mates.

Plan Routes Efficiently

The program enables fleet owners to develop their employee database and check vehicle availability. Route planners can deliver order lists via CSV/Excel doc and also manually add locations. The automated route planner produces the fastest routes based on the amount of pickup/drop locations that the drivers need to cover. With the drag-and-drop interface, you can easily adjust plans if needed, and approve plans and carry out instructions with a just a couple of clips. Drivers can get updated route plans and instructions on their iOS and Android phones.

Get Real-Time Alerts

The software offers real-time alerts and notifies the manager when drivers arrive at or leave stops. The GPS map integration enables managers to track the location of their vehicles and sends immediate alerts when a driver moves away from their designated route. The program also offers features to track and analyze drivers’ performance. You can configure KPIs based on elements such as delivery time, fuel consumption, idle time, and more, and then compare actual performance versus the set indicators.

Other Benefits

WorkWave Route Manager enables you to create optimized routes for your drivers. This GPS integrated platform offers full visibility on vehicle locations, and enables managers to pinpoint the precise location of drivers any time. Drivers can utilize in-app notifications and text messages to communicate with their managers and share service info with them.

Product Features

  • Activity dashboard for managers
  • Automate route planning
  • Daily schedules for drivers
  • Drag & drop interface
  • Driver performance reporting
  • Export information & files to other solutions
  • GPS integration for efficient fleet tracking
  • GPS tracking combined with route planning
  • Mobile app for communication and navigation
  • Multi-vehicle planning
  • Open API
  • Real-time notifications and alerts
  • Record driver info in a central database
  • Review trips and driver performance
  • Route navigation
  • Streamline communication between fleet managers and drivers
  • Third-party integrations
  • Time-window requests from customers

Pricing

WorkWave Route Manager provides annual, quarterly, and monthly subscriptions. Contact the company for detailed pricing information.

 

Customer Support

  • Phone Support
  • Live Support
  • Training
  • Support Tickets