“One of the really interesting things we found was that the level of patience people have with regards to virtual tools is extremely limited, If you’re attending an in-person conference and the projector isn’t working, everyone can just take ten minutes and have a cup of coffee. In the virtual world, you’ve got about 30 seconds before people start leaving. So when we looked at Wonder, the question became, ‘To what extent can it support the processes we typically use?’ It’s become very popular.”