WizeHive FAQs

    • Who is WizeHive best for - their role(s) within what kind of companies.

      Zengine by WizeHive was designed to help foundations, nonprofits, associations, universities, and government offices manage their giving and award programs.

    • How does WizeHive benefit them?

      - Create secure, online applications that are easy to navigate, save, and complete.
      - Allow for uploads of any kind of file type, including blind requests for uploads of transcripts or letters of recomendation.
      - Make reviews easier with automatic assignments and a convenient, personalized review portal for each reviewer displaying only their items for review and a convenient side-by-side view of the data and scoring rubric.
      - Track the flow of all data and manage your program from the administrative hub.
      - Communicate with applicants or reviewers directly from the system.
      - Use sorting, custom views, and dashboards to report on progress and KPIs.
      - Continue your relationship with awardees with progress reports, disbursement request, and other requests.

    • How technical do users need to be to use WizeHive's software?

      All implementation and customization is done by our Implementation team. Users will receive full training on the administrative hub of the system. Review and application portals are simple, intuitive, and require no technical knowledge.

    • What makes WizeHive a leader in this space?

      Zengine by WizeHive is one of the only platforms that is configurable, allowing you to adjust the platform to match your program's current process instead of requiring you to shift your flow to meet the needs of a system. Zengine also has an Open API and built-in Zapier connection, allowing you to easily integrate with 1000+ other systems.

    • Who are WizeHive's biggest competitors (3-5 companies)?

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    • How/why is WizeHive better than those competitors (or most others in their market)? What about WizeHive is unique, stronger, easier, etc.?

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    • What kind of features can customers expect WizeHive to release in the near future? And longer term?

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    • Which popular or common software does WizeHive integrate with?

      Most CMS and AMS software, Quickbooks, GuideStar, Salesforce, and 1000+ others.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for WizeHive. If it's not simple, use broad estimates or ranges for typical setups.

      Pricing begins at $3995 for our Core system. Organizations that need complex workflows, integrations, SSO, or have multiple programs will fall into our Premium or Enterprise systems; pricing varies based on need. We encourage you to contact us and share a little about your program for a customize quote.

    • Does WizeHive offer a trial or free download available?

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    • Does WizeHive offer any kind of training/education for their product?

      Implementation includes one on on training within your system, as well as videos, tip sheets, and webinars to ensure you understand the system and continually improve your skills.

    • Describe the implementation process and timeline for WizeHive software.

      Implementation is handled by our in-house teams. Organizations are assigned a dedicated Implementation lead who will work with them to review the requirements and desired set-up of their platform. The lead will then build out the space, training and performing final QA with the organization before go live.

    • What are the WizeHive support options? List all.

      Our amazing Support team is available to all clients at no charge. Support is contacted via our Help Center and issues are typically solved via email. If your issue requires a discussion, a Support lead will set up a phone call with you to give you the attention necessary.

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