WIZ.AI Testimonials

“We are heading towards digitization, everything must be automated. If someone defaults or misses a payment, they should be called automatically. Everything should already be automated, including redials. Then the results can be updated in real-time on the Link Net system.”

“We expect in the future we can download the transcript of the conversation directly from the system. With this feature, we can use all information to gain feedback and complaints from customers. So when a human agent conducts a follow-up call to a certain customer, they will immediately know what the customer complained about. We will have the customer history and can give a seamless experience.”