WhatUsersDo lets you watch people use your website, app or anything else, while hearing their thoughts. So you know what to keep, improve or ditch based on user needs.They call this user experience (UX) testing – others call it usability testing, user testing and a slew of other names. It’ll help you make more money and provide a better user experience through their SaaS platform and super-skilled people.
"In terms of utility it’s priceless. It means I can talk to customers without having to leave my desk and you can get feedback straightaway.Organisations live in isolation and have particular customer touchpoints – like sales, customer services etc. But really, your eCommerce and design teams should be a customer touchpoint too, otherwise they’re working outside the realm of what customers want."




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